Shipping policy
Shipping Information
Thank you for shopping with MG Accessories Hub.
We aim to process and dispatch all orders as quickly as possible so you can enjoy your new MG accessories without unnecessary delays.
Processing Time
Orders are typically processed within 1–3 business days after payment has been received.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Times
Estimated delivery times are:
United Kingdom
- Standard Delivery: 5–10 business days
Europe
- Standard Delivery: 6–12 business days
Delivery times are estimates only and may vary during busy periods, public holidays, adverse weather conditions, customs processing (where applicable), or courier delays.
Shipping Costs
Shipping costs are calculated at checkout before payment is completed based on your delivery location.
From time to time, we may offer free shipping promotions on selected products or orders.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information (where available).
You can also track your order using our Track Order page.
Customs & Import Charges
For customers outside the United Kingdom, local customs procedures may occasionally cause delivery delays.
Any applicable import duties, taxes, VAT, or customs fees are the responsibility of the customer unless otherwise stated at checkout.
Delays
While we always strive to meet our estimated delivery times, occasional delays outside our control may occur due to:
- High seasonal demand
- Courier delays
- Severe weather conditions
- Customs inspections or processing
- Public holidays
We appreciate your patience should this happen.
Incorrect Shipping Address
Please ensure your shipping address is correct before completing your purchase.
We cannot be responsible for orders delivered to an incorrect address provided by the customer. If you notice an error after placing your order, please contact us as soon as possible. While we cannot guarantee changes can be made, we’ll do our best to assist before your order is dispatched.
Damaged or Lost Parcels
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible.
We will work with the shipping carrier to investigate the issue and provide an appropriate solution where appropriate.
Contact Us
If you have any questions regarding shipping or your order, please contact us via our Contact page